Effective Date:

Sanatan Ayurveda (“we,” “our,” “us,” or “the Company”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, use our services, book consultations, or communicate with us in any manner.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our services.

1. About Sanatan Ayurveda

Sanatan Ayurveda is a holistic healthcare and wellness center offering traditional Ayurvedic consultations, Panchakarma therapies, chronic disease management, lifestyle guidance, and preventive healthcare services.

We respect the trust you place in us and are committed to handling your personal and health-related information with the highest standards of confidentiality and care.

2. Information We Collect

We may collect personal and non-personal information from you in several ways, including when you visit our website, book appointments, submit enquiry forms, subscribe to our newsletters, or communicate with us directly.

a) Personal Information

This may include:

Full Name

Phone Number

Email Address

Age and Gender

Address

Medical history and health-related details (only when you voluntarily provide them for consultation and treatment)

Payment and billing information

Appointment and treatment records

b) Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time and date of visit

Referral source

This information is used to improve website performance and user experience.

3. How We Use Your Information

We use your information strictly for lawful and legitimate purposes, including:

To provide Ayurvedic consultations and treatments

To schedule and manage appointments

To communicate with you regarding your enquiries or treatment plans

To send appointment reminders and service updates

To improve our services and website functionality

To process payments and billing

To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

4. Medical and Health Information

We understand that your medical information is highly sensitive. Any health-related data you share with us is treated with strict confidentiality and is used solely for diagnosis, treatment, and wellness planning.

Your medical information is accessed only by authorized practitioners and staff involved in your care.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior and improve our website’s performance.

You may choose to disable cookies through your browser settings, but doing so may limit certain features of our website.

6. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

With healthcare professionals involved in your treatment

With payment processors for billing purposes

With IT and website service providers for operational purposes

When required by law, regulation, court order, or government authority

To protect our legal rights or prevent fraud or harm

All third parties we work with are required to maintain confidentiality and data security.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from:

Unauthorized access

Loss or misuse

Alteration or disclosure

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain your personal and medical information only for as long as necessary to fulfill the purposes for which it was collected, including legal, medical, and accounting obligations.

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

You have the right to:

Access your personal information

Request correction of inaccurate data

Request deletion of your data (subject to legal and medical record requirements)

Withdraw consent for marketing communications

Request a copy of your stored information

To exercise any of these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our services are not directed toward children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without proper authorization.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Sanatan Ayurveda
Address: ______________________________
Phone: ______________________________
Email: ______________________________

14. Consent

By using our website and services, you hereby consent to the collection and use of your information as described in this Privacy Policy.